Telcom & Data is now delivering XOP Networks USN or Universal Service Node. Starting with a feature rich Conference Call System the USN delivers powerful communication tools that include: Audio Conferencing, Web Conferencing, Emergency Message Notification, Firebar Application, Hoot n Holler and Video Conferencing on a single platform. All of these applications are accessible over legacy TDM and next generation VoIP/SIP networks. These applications find their use in many vertical markets including manufacturing plants, oil and gas, homeland security, local city and county governments, Mission Critical, utilities, education and entertainment.
Features include:
Audio Conferencing Application for the Universal Service Node provides rich conferencing experience for demanding users.
• Support both reservation less and reservation based conferences.
• Customize conference rooms per your requirements, e.g., select entry tones, select memorable vanity PINs, turn recording on/off, select auto-call back on/off etc.
• Schedule recurring audio conferences via the Web Portal. Use Microsoft Outlook iCalendar application to send invitations to desired participants.
• See real time view of a running conference via Web Portal. Participants can be seen by name or caller ID. Loudest speaker display allows the identification and muting of a participant who may be inadvertently injecting noise into the conference.
• Exercise multiple in-conference controls via phone key presses or the Web portal.
• Merge two or more conferences into one without dropping any calls. Transfer participants between conferences.
• After a conference is over, a detailed end of conference summary report is sent and conference recording is posted in the moderators account.
• Usage data and associated CDRs can be forwarded to an external billing system via TCP/IP based interface.
Web Conferencing Application for the Universal Service Node is designed to significantly boost the productivity of your meeting.
• Web based application, no software download required to your PC.
• Designed to run across the Internet or a private data network without requiring any changes to firewalls. Running behind a secure private data network insures that your web conference content cannot be compromised.
• Can be used standalone or in conjunction with XOP Network’s Audio Conferencing application. When used together participants can collaborate in real time and achieve desired end result quickly without exchanging multiple emails.
Firebar or out dialed conferencing is used by emergency dispatch personnel to inform and bring a group of first responders into an audio conference quickly. These systems require dedicated phone lines that terminate on the central office switch of a phone company. XOP Networks’ Firebar application resides on the USN that is deployed on the trunk side of the switch. It provides several enhancements.
• Send calls to any landline or cellular phone instead of just dedicated ‘red’ or emergency phones.
• Select communications medium to be used for message delivery (Voice only, Email only, Voice and SMS, etc.)
• Use built-in ’Find-you’ capability to increase the probability of finding a recipient.
• Send caller-ID of your choice that can be used by cell phones to display associated ’caller name’ (e.g., Fire
Chief ’) - leading to higher percentage of recipients picking up the phone.
• Display real time call activity and a progress bar on a Web Portal.
• Provide summary and detailed reports on call completions (Busy, No Answer, Answering machine etc.)
Hoot and Holler conferences are typically used for managing ‘many to many’ communications in scenarios such as stock trading floors and junk yards etc. To facilitate such communication, multiple locations are connected via leased lines into a centrally located Audio Conference bridge. As corporations establish their own data networks, they desire to run all of their voice and data applications on the same data network. The XOP Networks’ USN supports the Hoot and Holler application across both TDM and VoIP networks. This facilitates the transition of the application from leased line infrastructure to the VoIP network infrastructure.
Hoot N Holler Features Include
• Support Mission Critical conferencing across TDM and VoIP networks
• Support legacy ‘Squawk box’ and next generation IP phones and soft phones
• Built in ‘presence’ manager indicates availability of the participants connected to VoIP network
• Mission controller can ‘monitor’ audio from multiple conference rooms simultaneously via a web portal
• Mission controller can ‘talk and listen’ into a given conference room via a web portal
• Allow Mission Controller to dial out and pull in additional participants
• Ability to make separate audio recordings - at the individual room level and at the controller level
• Usage reporting and call logs.
One of the primary benefit being that all applications run on one platform, saving businesses 75% on purchasing these applications separately and lowering operational costs by50%.
To find out more about XOP Networks USN call Telcom & Data at 800-335-0229 ext 152 or check out www.conference-bridge.net